Website Privacy Policy

Last updated: 18th September 2026

This privacy policy explains how personal information is collected, used and protected when you visit or interact with https://aplusasbestos.co.uk/.

It applies specifically to information collected through this website. It does not cover personal information collected through other business activities or services unless stated otherwise.

1. Who We Are

For the purposes of UK data protection law, A Plus Asbestos is the data controller responsible for personal information collected through this website.

Website: https://aplusasbestos.co.uk/
Privacy contact: info@aplusasbestosltd.org
ICO registration number: Not currently supplied

If you have any questions about this privacy policy or how your personal information is handled through the website, please contact us using the email address above.

2. Information We Collect

We may collect the following information when you use this website:

Information You Provide

When you complete a contact form, request a quotation, send an enquiry or contact us by email, we may collect:

  • Your name

  • Your email address

  • Your telephone number

  • Your address or the address of the relevant property

  • Information about the property or service required

  • Photographs, documents or other files you choose to provide

  • Any other information included in your message

Please avoid including unnecessary personal or sensitive information in contact forms, emails or uploaded files.

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically, including:

  • Your IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • General location information

  • How you interact with the website

This information may be collected through cookies, analytics services, server logs and similar technologies.

3. How We Use Your Information

We may use personal information collected through the website to:

  • Respond to enquiries and quotation requests

  • Contact you about the service you have requested

  • Arrange surveys, inspections or other services

  • Understand the nature and location of the work required

  • Operate, maintain and improve the website

  • Monitor website performance and visitor activity

  • Protect the website against fraud, misuse and security threats

  • Keep records of enquiries and correspondence

  • Comply with legal and regulatory obligations

  • Establish, exercise or defend legal claims

We will only use personal information for the purposes for which it was collected, unless we reasonably consider that it needs to be used for a compatible purpose.

4. Our Lawful Bases for Processing

Under the UK General Data Protection Regulation, we must have a lawful basis for processing personal information. Depending on the circumstances, we may rely on:

Consent

We may rely on your consent when you choose to accept non-essential cookies or voluntarily provide information for a particular purpose. You may withdraw your consent at any time.

Contract

We may process your information when it is necessary to take steps at your request before entering into a contract or to provide a service you have requested.

Legitimate Interests

We may process information where it is necessary for our legitimate interests, provided that your rights and interests do not override those interests. This may include responding to enquiries, maintaining website security and improving website performance.

Legal Obligation

We may process information where necessary to comply with a legal or regulatory obligation.

5. Contact Forms and Enquiries

When you submit an enquiry through the website, the information you provide will be used to respond to your request and determine whether we can assist you.

Submitting an enquiry does not necessarily create a contractual relationship. If your enquiry leads to a service being provided, additional privacy information may apply to the wider business relationship.

Contact form submissions may be stored within the website database, sent by email or processed by the website’s hosting and form service providers.

6. Cookies

Cookies are small text files placed on your device when you visit a website. They may be used to make the website function correctly, remember your preferences, understand how visitors use the website and support embedded or third-party content.

The website may use:

Strictly Necessary Cookies

These cookies are required for the website to operate properly and cannot usually be disabled through the cookie consent tool.

Analytics Cookies

These cookies help us understand how visitors find and use the website. They may collect information such as the pages visited, time spent on the website and general interaction data.

Functional Cookies

These cookies allow the website to remember choices or provide additional functionality.

Marketing Cookies

These cookies may be used to measure advertising performance or provide content based on your interests.

Where required, non-essential cookies will not be placed on your device unless you have given consent through the cookie consent banner. You can accept, reject or manage your cookie preferences through the banner.

You can also control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

7. Analytics and Third-Party Services

We may use third-party services to operate, secure and understand the performance of the website. These may include:

  • Website hosting providers

  • Website content management systems

  • Contact form and email delivery services

  • Website analytics providers

  • Security and spam prevention services

  • Cookie consent management tools

  • Embedded maps, videos or social media content

These providers may process limited personal information on our behalf or act as separate data controllers, depending on the service they provide.

Third-party content may set cookies or collect information about your interaction with that content. Where required, this content will be blocked until you provide consent.

8. Sharing Your Information

We do not sell or rent personal information collected through the website.

We may share information with trusted service providers where necessary to operate the website, respond to enquiries or provide the requested service. These providers may include website hosts, IT support providers, email providers, analytics providers and professional advisers.

We may also disclose information where:

  • We are required to do so by law

  • It is necessary to protect our rights, property or safety

  • It is required to investigate fraud, misuse or a security incident

  • It is necessary in connection with legal proceedings

  • The website or relevant business assets are transferred to another organisation

We require service providers acting on our behalf to handle personal information securely and only for the agreed purposes.

9. International Transfers

Some website service providers may store or process information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure appropriate safeguards are in place. These may include UK adequacy regulations, approved contractual clauses or another lawful transfer mechanism.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Website enquiries will normally be retained for as long as needed to respond to the enquiry, provide the requested service, maintain appropriate business records and meet legal requirements.

Technical records, analytics information and security logs may be retained for shorter or longer periods depending on their purpose and the settings of the relevant service.

When information is no longer required, it will be securely deleted or anonymised.

11. How We Protect Your Information

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include secure website connections, access controls, software updates, backups, security monitoring and trusted hosting services.

However, no website or internet transmission can be guaranteed to be completely secure. You should avoid sending confidential or sensitive information through the website unless specifically requested and an appropriate secure method is provided.

12. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Ask us to delete your personal information

  • Ask us to restrict how your information is used

  • Object to certain types of processing

  • Ask for your information to be transferred to you or another organisation

  • Withdraw consent where processing is based on consent

  • Complain about how your information has been handled

These rights are not absolute and may be subject to legal exemptions.

To exercise any of these rights, contact info@aplusasbestosltd.org. We may need to request information to confirm your identity before responding.

You will not normally be charged for exercising your rights. However, a reasonable fee may be charged, or a request may be refused, where it is manifestly unfounded or excessive.

13. Complaints

If you have concerns about how your personal information has been handled, please contact us first at:

info@aplusasbestosltd.org

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Website: https://ico.org.uk/make-a-complaint/
Telephone: 0303 123 1113

14. Links to Other Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices, security or content of those websites.

You should read the privacy policy of any external website you visit.

15. Children’s Privacy

This website is not intended for children, and we do not knowingly collect personal information from children through it.

If you believe that a child has submitted personal information through the website, please contact us so that it can be reviewed and deleted where appropriate.

16. Changes to This Privacy Policy

We may update this privacy policy when the website, its services or applicable legal requirements change.

The latest version will be published on this page, and the date at the top will be updated. We recommend reviewing this policy periodically.

17. Contact Us

For questions about this privacy policy or the use of personal information collected through the website, contact:

Email: info@aplusasbestosltd.org
Website: https://aplusasbestos.co.uk/